Contact

Where to find us

A real address, a real phone number and a person who answers. Written out in full because a health-tech company that cannot be reached should not be trusted with health data.

Registered business address

Entity
MyParcha Innovations
Constitution
Sole Proprietorship (India)
Proprietor
Aditya Kumar Singh
Address
Plot No. 419, A Block, Dayal ResidencyFaizabad Road, ChinhatLucknow, Uttar Pradesh 226028India
Hours
Monday to Saturday, 10:00 – 19:00 IST

Which address to write to

General and sales

[email protected]

Product questions, an integration, a walkthrough on your own documents.

Privacy and data rights

[email protected]

Access, correction, erasure, or withdrawing consent.

Security

[email protected]

Reporting a vulnerability. Please read /security first.

Grievances

[email protected]

A formal complaint. Acknowledged within 24 hours.

Want to see it work first?

Send us your worst document — the messiest parcha, the longest discharge summary, the bill nobody can reconcile. We will run it through and show you exactly what comes back, on your documents rather than a canned demo. The form is at the bottom of the home page, or just email us.

If you would rather try it yourself with nothing shared, the free decode tool at /decode needs no account and does not store your photograph.

Formal complaints

If this is a complaint rather than a question, the procedure and the timelines we hold ourselves to are set out at /grievance.